Terms of service
Terms of Service
Welcome to Pure Artisan Labs. By accessing our website, placing an order, or submitting an inquiry, you agree to the terms outlined below.
Products & Services
Pure Artisan Labs creates small-batch skincare, grooming, personal care, wholesale, and private label products. Product availability, pricing, ingredients, packaging, and services may change at any time without notice.
Orders
By placing an order, you agree that all information provided is accurate and complete. We reserve the right to refuse or cancel any order if there is an issue with payment, product availability, incorrect information, or suspected misuse of our website.
Custom, Wholesale & Private Label Orders
Custom, wholesale, and private label projects may require separate agreements, deposits, timelines, minimum order quantities, and production terms. These orders are final sale once approved or production has begun.
Product Use
Our products are for external use only unless otherwise stated. Customers are responsible for reviewing ingredients and discontinuing use if irritation occurs. Pure Artisan Labs is not responsible for misuse, allergic reactions, or sensitivities.
Returns & Refunds
Due to the personal care nature of our products, all sales are final. Please review our Returns & Refund Policy for details regarding damaged, defective, or incorrect orders.
Shipping
Shipping timelines and rates may vary. Pure Artisan Labs is not responsible for carrier delays, incorrect shipping addresses, or lost packages marked as delivered.
Intellectual Property
All website content, branding, product names, images, copy, and designs are the property of Pure Artisan Labs and may not be copied, reproduced, or used without written permission.
Website Use
You agree not to misuse this website, attempt unauthorized access, interfere with site functionality, or use our content or services for unlawful purposes.
Limitation of Liability
Pure Artisan Labs is not liable for indirect, incidental, or consequential damages related to website use, product use, order delays, or service interruptions.
Changes to These Terms
We may update these Terms of Service at any time. Changes will be posted on this page with an updated effective date.
Contact
For questions about these terms, contact us at:
info@pureartisanlabs.com